Our delivery partners will attempt to deliver your order three times.
Sometimes there can be problems finding or accessing the delivery address.
If the attempts are unsuccessful, the order will be returned.
Occasionally, an order is damaged during transport and cannot be delivered.
You should be able to verify the reason for the return by using the tracking link you received in the shipping email.
Should delivery be unsuccessful for any reason, they will leave a business card informing you that your order is being returned to us. Unfortunately, an order returned to us by the courier cannot be reshipped to our customers.
You will receive a full refund once the warehouse team has processed your order. If you require the items, please place a new order.