If you discover a fault with an item you ordered
online, please contact our customer service and provide us with full details about the item and the defect so we can investigate the matter for you.
When contacting us, please also provide clear photos showing the defect to help us assist you.
Please note that all returned products are inspected. In cases where the item is damaged or shows signs of wear and tear, the product will be returned to you.
For orders purchased in stores, please take the product and your receipt to the store so they can assist you.