If you no longer have your receipt or credit note for any reason, the team in the branch may be able to reissue it for you.
To verify this, you need to:
- Return the item to the store where you originally purchased it within 6 months of the purchase date.
- Show the cashier your bank statement showing the transaction (amount, date and time).
If it has been more than 6 months or you do not have proof of the payment details, unfortunately we cannot help you.